Our Return Policy
We make every effort to ensure that our products are made with care and stand behind their materials and workmanship. If one of our products fails to meet our high standards, we will be happy to repair it if possible or replace it if necessary. We offer this full repair or replacement warranty for the first three years of use of any of our products. If any of our products should become unusable due to wear and tear after this time period, we offer repair services at a reasonable rate. We do not offer a "Money Back" warranty. For instructions on returning a defective product and for return shipping authorization, please email us at firstname.lastname@example.org .
If you ordered a product that you are unsatisfied with for any other reason, we are happy to chat about alternatives available for replacing your product with something that will suit you better. Contact us at email@example.com to discuss return options. Orders returned for reasons other than material or workmanship defect will be subject to a restocking fee of $10.00 and return shipping costs.